Telephone
- Riverside: (802) 864-6309
- Safe Harbor: (802) 860-4310
- Pearl Street: (802) 652-1080
- Champlain Islands: (802) 372-4687
- South End: (802) 864-0693
- Good Health: (802) 860-1441
- Winooski: (802) 655-4422
- Essex: (802) 404-1350
- Dental: (802) 652-1050
During non-office hours, our on-call services are available. Please refer to your specific location’s phone number above.
Fax
- Medical Fax: 802-860-4324
- Dental Fax: 802-652-1056
- Administration Fax: 802-860-4325 (Please do not use for medication refills or other clinical documentation.)
Address/Directions
Please visit our Locations page for address information related to each specific facility.
Mailing address for forms:
Community Health Centers
617 Riverside Ave
Burlington, VT 05401
Hours
Please visit our Locations page for hours related to each specific facility.
Medication Refills
CHC’s Patient Portal is the best way to request prescription refills. Alternatively, please contact your preferred pharmacy or call your preferred CHC location to request refills over the phone. Requests will be addressed within two to three business days. And, did you know CHC has an onsite pharmacy at our Riverside location? Call (802) 318-4191 to transfer your prescriptions today!
Billing
For questions regarding your bill, please call 802-264-8126.
Medical Records
To obtain past medical records from CHC, please call 802-264-8125 or email HIMgroup@chcb.org. To send medical records, please fax with a cover letter to 802-860-4313.
Financial Assistance
For questions regarding eligibility for our Financial Assistance Programs, please contact Patient Support Services at 802-264-8124 or patientsupport@chcb.org
Press/Media
For the most up-to-date information regarding CHC, please contact Kim Anderson at marketing@chcb.org or 802-264-8193.
Donations
We appreciate your donations and rely on them to continue our mission of care to the whole community. Please contact Kim Anderson at marketing@chcb.org or 802-264-8193 for information on giving or visit our donate page.
Patient Portal
In April, 2022 CHC transitioned to a new patient portal. To log in or sign up, visit our patient portal page. For questions, please call our Patient Portal Help Line at (802) 264-8400
Patient Feedback
Your feedback helps us to deliver the best care possible. Give us a call at our Patient Feedback Line at 802-540-8253 or e-mail feedback@chcb.org. Someone from CHC will be in touch with you personally. PLEASE NOTE: If you are a CHC patient and need prompt medical advice, please call your specific health center location. This email is not monitored for personal health information.
We have recently had technical difficulties with our electronic forms and found that patient inquiries were not successfully delivered. We have since removed the form. If you recently submitted an inquiry and did not receive a response, we apologize for the inconvenience and ask that you contact the specific department listed above that you are trying to reach.
External Partners Request
We value our community partnerships. To help us streamline our internal processes, please complete this form for both new requests and existing agreements that you wish to modify, renew or extend.